![]() Minimum 1 year previous Selling or retail experience required.Ībility to effectively communicate and present information to customers, peers and all levels of management.īasic math functions such as addition, subtraction, and calculating percentages ability to use calculator. Regular, dependable attendance and punctuality. Perform other customer-facing duties, as needed. Understand the promotional calendar and utilize it for the purpose of driving sales.Įnsure shortage prevention initiatives are executed. Be proficient in POS and MPOS systems including Search and Send, M圜lient, Salesfloor and MSA Order Entry. Maintain high customer readiness standards: deliver a clean, neat and easy-to-shop environment. Promote your services by leveraging company social media assets to engage with customers.ĭemonstrate a professional, can-do attitude. ![]() Communicate and provide customer feedback daily with Customer Experience Manager, in order to create a better customer experience. Leverage Product and vendor information to sell by sharing trends and styles in various departments.Īssist the customer in making the best product choices focusing on size and fit in apparel areas. Leverage product knowledge and digital resources (product descriptions, customer reviews, etc.) to increase sales by educating and assisting the customer and expanding their merchandise options to enable the best choices.Įffectively develop and maintain relationships throughout the store in order to problem solve and create the best possible outcome for the customer. Provide an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling. ![]() Role model the Own Your Style service model (We Connect, We Inspire, We Deliver) throughout the store, going above and beyond to service customers and support colleagues. and connect your customer to a Personal Stylist when necessary.Įnsure the customer is the top priority by actively attending to the needs of the customer, whether or not it culminates in a sale. You will collaborate and build great partnerships with peers, especially with At Your Service colleagues. This role requires a can-do attitude that goes above and beyond and has a personable and efficient approach when servicing the customer. You will enhance the shopping experience by providing personalized service in all departments. This position exemplifies the Own Your Style service model throughout the store. You will drive enterprise wide cross-category selling across multiple selling platforms to deliver sales goals and achieve sales growth. As a Customer Experience Colleague (CXC), you will prioritize the customer experience by selling to our customers in the moment to service their needs.
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